Refund policy
Return & Refund Policy
Last Updated: 05 July 2026
Thank you for choosing Bringa Herbal Hair Oil. We are committed to delivering premium-quality herbal hair care products. Please read our Return & Refund Policy carefully before placing an order.
Returns
Due to the hygienic nature of herbal hair oil products, opened or used bottles cannot be returned or exchanged.
Returns are accepted only if:
1. You receive the wrong product.
2. The product is damaged, leaking, or defective upon delivery.
3. The product received is different from what you ordered.
To request a return or replacement, please contact us within 48 hours of receiving your order. Kindly share your order number, clear photos of the product, and an unboxing video (if available) to help us verify your request.
Replacement
Once your request is verified and approved, we will provide:
A free replacement of the product, or a full refund, if a replacement is unavailable.
Refunds
Approved refunds will be processed to the original payment method within 5–7 business days after approval.
For Cash on Delivery (COD) orders, refunds will be transferred to your bank account or UPI ID after the required details are provided.
Order Cancellation
Orders can be cancelled only before they are shipped. Once an order has been dispatched, it cannot be cancelled.
Non-Returnable Items
The following items are not eligible for return or refund:
1. Opened or used products.
2. Products damaged due to improper handling or storage after delivery.
3. Return requests made more than 48 hours after delivery.
4. Products purchased during special promotions or clearance sales, unless they are damaged or incorrect.
Contact Us
For any questions regarding returns, replacements, or refunds, please contact us:
Bringa Herbal Hair Oil
Email: bringaayurvedic@gmail.com
Phone: +91 7907535751
We aim to respond to all customer queries within 24 business hours.